AI assistance
AI assists. Product rules hold firm. You approve.
Turn your customers’ own words into a considered product choice with assistance that works within your rules and permissions.
From your customers’ description to a plan you can act on
Your customers describe needs, not necessarily product codes. Tomstok’s AI assistance addresses that gap: turning an email, a conversation or a request into proposed choices.
The assistant prepares a plan for the employee to review. Missing dimensions, ambiguous requests and choices with several meanings become questions to resolve. It helps people work with product knowledge, including when the person answering the phone does not have every detail to hand.
- Describe the request
Your customer describes dimensions, finish and intended use in their own words.
- Clarify the options
AI helps with suggestions from the product foundation and questions about unresolved choices.
- Check and approve
Product rules validate. The employee reviews the changes and approves.
AI assistance · AI grants no extra permissions and may not release production itself.
Suggestions grounded in the actual product
Get suggestions grounded in your actual products. The assistant helps users choose among options in the product foundation, while the product engine validates components and combinations. Ambiguous requests become questions you can resolve.
For glazing bars, the assistant can help distinguish bars applied to the glass from a physical division of the pane. Your customers get help choosing, and sales gets a choice that can be assessed against your product rules.
The same permissions. Visible changes. Active approval.
Use AI to prepare work while keeping decisions with your people. The user sees and approves the proposal before a change is executed. The assistant uses the same actions and permissions as the ordinary interface.
Sending quotations, accepting orders and releasing production remain human decisions. History connects the executed steps to the plan and its approver, so you can follow how the result was reached.
Write quotations from approved product facts
Turn validated product choices into a well-structured quotation draft. AI helps with wording based on known facts such as dimensions, materials and selected finishes, while the product foundation supplies the content.
A named employee reviews and approves the text before use. Missing information is made visible, helping sales resolve it and send a quotation with a clear factual basis.
AI processing in your own cloud
Keep AI processing in your own AWS account with Amazon Bedrock. The initial AI offering is for businesses in the EU and uses direct inference in Ireland by default. Your product requests are processed without a shared Tomstok AI service.
You can separately choose an EU inference profile with different terms. Processing can then take place in the profile’s EU regions, and AWS may retain content for abuse detection. You assess and accept those terms before enabling the option.
Explore security and data handlingSee Tomstok with your products in mind.
Talk to us about your product range and production requirements.